Human oversight, GEO, and distribution knowledge keep agencies relevant—even as AI becomes the decade’s defining disruptor.
In 2025, OpenAI shifted from viral success to structured dominance. The launch of GPT-5 in May turned its genAI edge into a full-scale platform spanning ChatGPT, API integrations, and enterprise deployments.
2025 marked an inflection point for agentic AI—autonomous systems that don’t just assist, but act. The year saw AI shift from text generators to decision-making collaborators embedded across business and creative workflows.
On today’s podcast episode, we discuss airline passengers’ receptiveness to ads, share best-in-class examples of contextual campaigns, and explore where in-flight ads are headed next. Join Senior Director of Podcasts and host Marcus Johnson, Senior Director of Content Jeremy Goldman, and Ragu Kamakshisundaram, Vice President of Media and Monetization at Viasat Ads. Listen everywhere, and watch on YouTube and Spotify.
Here are four “Reimagining Retail” episodes to queue up for your holiday travel.
Google Chrome controls 73.2% of worldwide internet traffic, more than five times the combined share of all non-Safari competitors, according to an October survey from StatCounter.
While we were right that retailers would offer richer in-store experiences to attract shoppers, we were wrong about how Amazon, discount retailers, and dollar stores would evolve their physical and digital strategies. From AI tools that stayed online to unfulfilled marketplace ambitions, here’s how we did with our 2025 predictions.
TikTok has agreed to a sweeping US restructuring that creates a majority-American–controlled joint venture, fulfilling bipartisan divestment demands and reducing the threat of an outright ban. Oracle, Silver Lake, and MGX will hold 50% ownership, with US-appointed directors overseeing data protection, moderation, and the retraining of TikTok’s recommendation algorithm. ByteDance will retain a minority 19.9% stake and continue managing global operations outside the US. The shift brings long-missing stability for advertisers but also creates operational distance from ByteDance’s global systems, potentially slowing innovation and altering performance patterns. The next year will be a critical recalibration period for brands and creators.
AI discovery is rewriting the rules of B2B marketing—and most CMOs admit they’re not ready. Nearly two-thirds (62%) of B2B tech marketing leaders lack the skills, budget, or strategy to compete with AI-native firms, per a new report by 3Thinkrs. Brands that don’t adapt could disappear from view. CMOs need to focus on staying visible in AI-powered summaries and answers. That means publishing fresher content, showing up in trusted news sources, and telling a consistent story across every channel. It also means learning new metrics that track how often your brand is mentioned by AI, not just humans.
YouTube is experimenting with AI avatars based on a small group of popular creators via Google’s “Portraits” feature, which allows fans to have conversations with AI versions of real-life creators. Advertisers should approach AI creators with cautious interest, closely monitoring how the format evolves as an ad opportunity while balancing emerging AI capabilities with consumers’ sensitivity to authenticity.
Even as the majority of podcasters (71%) use video, per Sounds Profitable, video podcast ads are falling short of driving purchases compared with audio ads. YouTube’s video podcast ads are 18% to 25% less effective than audio downloads at driving users to purchase, according to an Oxford Road and Podscribe study. Video podcast consumption is growing, and YouTube remains the largest media platform globally, but advertisers looking to target podcast consumers specifically must make audio a core part of their campaign planning.
In today’s attention economy, many companies find their rebrands becoming the story—drowning out the products or services they’re meant to elevate. From HBO Max’s naming whiplash to Apple TV’s identity blur, the narrative often shifts from innovation to confusion. Marketers should treat rebrands as thoughtful acts of storytelling, not stunts. Build rollout campaigns that quickly return attention to your core experience. When rebranding becomes the headline, your product risks becoming the footnote.
On today’s EMARKETER Miniseries—AI-Driven Media Management—we explore how to break down the media manager role into workflows that can be automated or augmented by agentic AI, what agencies misunderstand about AI, and which agency tasks are ripest to hand off to AI right now. EMARKETER Senior Director of Content Jeremy Goldman speaks with Adam Epstein, co-founder and CEO of Gigi. Listen everywhere you find podcasts, and watch on YouTube and Spotify.
As retailers prepare for next year, they acknowledge that convenience has evolved from a value proposition to a structural shift in how all of retail operates. We asked leaders across retail media, digital identity, payments, mobility, and connected commerce, and they agreed that convenience will continue to change throughout the next year as expectations shift and AI eliminates friction.
Agencies are increasingly acting as commerce media guides, helping brands move past outdated structures, sort through measurement standards, and bring AI into their planning. While commerce media networks (CMNs) have expanded to capture more than just retail media dollars, the silos between brand, retail, and sales teams make integration a challenge.
"The retail media landscape is only becoming more crowded, but Target's guest insights are often cited as a key differentiator," said our analyst Sarah Marzano during EMARKETER's recent Commerce Media Summit.
2025 challenged many of retail’s long-held assumptions. What looked like familiar patterns often turned out to be something different entirely, and in the process, a few key trends were either missed or misread by brands trying to make sense of shifting shopper behavior. Here are three trends from 2025 that were either overlooked or misunderstood, and why they will matter in the year ahead.
Albertsons Media Collective has rolled out a new off-site feature that lets consumers add products, recipes, coupons, or offers directly to their Albertsons cart from media placements across the open web.